This Privacy Policy

Privacy Policy outlines how LIQUIDCHAIN manages personal information we hold about our clients, and individuals whom we deal with. LIQUIDCHAIN is required to understand LIQUIDCHAIN’s clients’ needs in the provision of financial services. In order to do this in an effective manner, LIQUIDCHAIN needs to collect certain personal information From LIQUIDCHAIN’s clients. LIQUIDCHAIN’s Privacy Policy is based on openness. LIQUIDCHAIN is dedicated and committed to being open about how we use your personal information. In situations where we ask for your personal information, we will generally state for what purposes it will be used and to whom it may be disclosed. LIQUIDCHAIN’s Privacy Policy is reviewed From time to time to take into account new laws, changes to LIQUIDCHAIN’s operations and practices and to make sure it continues to remain appropriate to the changing environment. Any personal information LIQUIDCHAIN holds will be governed by the most recent Privacy Policy.


Due to the nature of the financial products and services provided, government regulations and taxation laws, LIQUIDCHAIN may ask for personal information From LIQUIDCHAIN’s clients. The personal information LIQUIDCHAIN may collect can include name, address, date of birth, contact details and bank account information (for payment of profits and withdrawals). The personal information that LIQUIDCHAIN collects is obtained directly From LIQUIDCHAIN’s clients through applications or other forms, and From maintaining records of information obtained in the course of providing LIQUIDCHAIN’s products and services. In the event of you not providing sufficient information required to fulfill your request for the provision of a product or service, LIQUIDCHAIN may be unable to provide you with the product or service that you requested.


LIQUIDCHAIN may send you marketing material From time to time that LIQUIDCHAIN believes will be useful to you. However LIQUIDCHAIN remains conscious of the need to respect your privacy. Unless LIQUIDCHAIN informs you otherwise, the personal information we collect and maintain From you is used for the purpose of establishing and managing your account with us, reviewing your ongoing needs, improving LIQUIDCHAIN’s customer service and products and providing you with ongoing information or opportunities that we believe may be useful to you. LIQUIDCHAIN generally requires that organizations not associated with LIQUIDCHAIN may be contracted to provide a service to LIQUIDCHAIN and handle or obtain personal information acknowledge the confidential nature of this personal information and undertake to respect client privacy and comply with the Privacy Principles in the Privacy Act and LIQUIDCHAIN’s privacy policy


All of LIQUIDCHAIN’s employees who handle personal information are trained to respect the confidential nature of client information and the privacy of individuals. Breaches of your privacy are taken very seriously and may result in disciplinary action, including dismissal. LIQUIDCHAIN has a Privacy Officer who ensures that all personal information collected is managed in accordance with this statement and the Privacy Act.


Ensuring that the personal information you provide us is appropriately safeguarded is extremely important to us, whether you communicate with us personally, by phone, mail, email, over the internet or in any other electronic form. LIQUIDCHAIN holds all of your personal information in secure computer storage facilities and in paper-based files, and takes steps to protect your personal information that we hold From misuse, loss, unauthorized access, modification or disclosure. LIQUIDCHAIN may be required by law to maintain records for a significant period of time. However, when LIQUIDCHAIN considers information is no longer required or relevant and any legal obligations that may apply to the information held have been met, we will remove details that identify you or we will securely destroy the records.


LIQUIDCHAIN ensures that your deposit funds are processed safely and securely. All transactions are secured by using 256 bit SSL. LIQUIDCHAIN will not sell, purchase, provide, exchange or in any other manner disclose Account or Transaction data, or personal information of or about a Cardholder to anyone, except, it’s Acquirer, Visa/Mastercard Corporations or in response to valid government demands.


LIQUIDCHAIN aims to ensure that all personal information LIQUIDCHAIN holds is accurate and upto-date. LIQUIDCHAIN understands that information changes frequently with changes in address and other personal circumstances. In most circumstances, LIQUIDCHAIN will be able to update your personal information over the telephone.


The Privacy Act gives you the right to obtain a copy of any personal information LIQUIDCHAIN holds about you to advise us of any perceived inaccuracies. There are however some exceptions to the act. To request a copy of the information LIQUIDCHAIN holds about you, we require that you complete a request form verifying your identity and specifying what information you require. Your request will be acknowledged within 14 days and responded to promptly. LIQUIDCHAIN may charge you a fee to cover the cost of verifying your application, locating, retrieving, reviewing and copying any of the information that you request. Should you require extensive information, we will provide you with an outline of the likely cost prior to processing to aid you in refining your request if required.